維音數(shù)碼(上海)有限公司
發(fā)布日期:2001年08月27日
有效期: 30天
公司簡(jiǎn)介:
Vision-x is a US-based contact center, CRM and software
D&D company. Over the years it has become a world leader
in inbound and outbound ethnic telemarketing and customer
management. It has also grown to include mainstream full-service
marketing, database management, survey, call center planning
and management as well as high-tech customer relationship
application system and management. In the coming years,
VXI will focus on expanding its operations within the U.S.
and on integrating its American know-how in China with its
extensive contacts, cultural awareness and presence.
In Shanghai, VXI is building up its state-of-the-art
call center facility. Here, we offer customer interaction
services in telephony and web-based platforms both in Chinese
and English to Chinese government agencies and China-based
businesses. In addition, we cater to American businesses
eager to enter both China itself and the worldwide Chinese
market. We are a world-class Application Service Provider
with a plan to design, sell, manage and consult on CRM systems
and applications for Chinese and international companies
in China. Thirdly, we have expanded our software development
group to position it as one of the leading providers of
software to the world.
We are looking for a dedicated staff of call center executives
and agents, marketing & business development specialists
and IT experts to join us in our Shanghai office:
美國(guó) Vision-x 公司(VXI)是一家致力于客戶關(guān)系管理以及CRM軟件開(kāi)發(fā)的企業(yè),多年來(lái)已發(fā)展成為針對(duì)美國(guó)少數(shù)族裔市場(chǎng)的最大的電話行銷和客戶服務(wù)中心之一,其業(yè)務(wù)逐步延伸至主流商業(yè)社會(huì),提供包括市場(chǎng)行銷,數(shù)據(jù)庫(kù)管理,呼叫中心籌劃和管理等綜合服務(wù)。VXI在美國(guó)設(shè)有三家分公司,員工愈一千人。
VXI將運(yùn)用多年的呼叫中心管理經(jīng)驗(yàn),積極拓展中國(guó)市場(chǎng)。VXI于今年年初成立了中國(guó)分公司-維音數(shù)碼(上海)有限公司。維音數(shù)碼公司將致力于建設(shè)一流的呼叫中心,為中國(guó)政府和企業(yè)提供基于話音和網(wǎng)絡(luò)平臺(tái)的客戶關(guān)系管理服務(wù),同時(shí)還將為希望進(jìn)入中國(guó)和全球華人市場(chǎng)的外商提供服務(wù)。此外,公司正在逐步擴(kuò)大軟件開(kāi)發(fā)隊(duì)伍,目標(biāo)是成為世界一流的軟件外包服務(wù)供應(yīng)商。
經(jīng)人事部全國(guó)人才流動(dòng)中心批準(zhǔn),維音數(shù)碼公司誠(chéng)聘以下員工加盟。維音將提供給員工專業(yè)的培訓(xùn)機(jī)會(huì),良好的工作環(huán)境以及盡顯個(gè)人才能的廣闊天地。
歡迎登陸VXI網(wǎng)站: www.vxiusa.com
請(qǐng)將簡(jiǎn)歷寄至以上地址,注明申請(qǐng)職位。
E-mail: vxihr@vxichina.com
地址:上海浦東福山路455號(hào) 維音數(shù)碼(上海)有限公司人事部 200122
電話:021-68417811
傳真: 021-68417822
Call Center:
1. Call center vice president/director (1)
Responsibilities:
- In charge of daily operation and management of a call
center with over 400 seats in Shanghai
- Responsible for the development and implementation
of multiple inbound and outbound projects
- Coordinate effectively between Shanghai and US office
Requirements:
- Bachelor's degree or above
- Minimum 10 years management experience in multinational
companies, previous call center experience preferred
- Strong leadership skills
- Proficient in both written and spoken English
2. Marketing/sales manager (1)
Responsibilities:
- Good knowledge of call center business and potential
market
- Work with call center and training department to customize
solutions to clients
- Conduct market survey/analysis
Requirements:
- Bachelor's degree or above
- Minimum five years sales/marketing experience
- Good marketing sense and strong communication skills
- Proficient in both written and spoken English
3. Call center managers (4)
Including
1 Korean division manager, fluent Korean required
1 Japanese division manager , fluent Japanese required
2 Chinese division managers
Responsibilities:
- In charge of daily operation and management of a team
of 30-60 telemarketing sales representatives(TSR)
- Provide appropriate support to TSR to ensure stable
daily sales
- Work with HR and training department to hire and train
TSR
Requirements:
- Bachelor's degree or above
- Minim five years experiences, sales or customer relations
experience preferred
- Strong management skills.
- Proficient in written English
4. 呼叫中心話務(wù)推銷員 (Telemarketing Sales Representatives)
中文話務(wù)員 (60名)
韓文話務(wù)員(30名)
日文話務(wù)員(30名)
工作職責(zé):
- 話務(wù)員將通過(guò)中美通訊專線, 向遠(yuǎn)在美國(guó)的華裔,韓裔和日裔客戶推銷業(yè)務(wù)
要求:
- 口齒流利, 善于交流,聲音動(dòng)聽(tīng)悅耳
- 韓語(yǔ)或日語(yǔ)銷售員需熟練掌握其中一種語(yǔ)言
- 基本英語(yǔ)會(huì)話水平
- 居住在上海
5. Training manager (1)
Responsibilities:
- Work with call center VP to design training programs
to call center staff at all levels
- Deliver sales and product training to our TSR in-house
- Follow up with the performance of TSR and cooperate
with team managers to ensure quality service
- Provide outsourcing training programs to particular
clients according to our business strategy
Requirements:
- Bachelor's degree or above
- Minimum 3 years' training experience in multinational
companies
- Strong interpersonal and communication skills
- Proficient in both written and oral English
IT Department:
IT Director (1)
- Master's degree or higher in Computer Science or related
subject;
- Proficiency in English (written and spoken);
- Strong people management skill;
- Strong project management skill;
- 3+ years of management experience in multi-national
corporations;
- 5+ years of project management experience in software
development;
- 8+ years of programming experience
- Fluency with c/c++ and Java.
- Fluency with object-oriented design and development.
- Familiarity with computer-telephony interface a plus.
Project Manager (2)
- Bachelor's degree or higher in Computer Science or
related subject;
- Proficiency in English (written and spoken);
- Strong project management skill;
- 5+ years of project management experience in software
development
- 8+ years of programming experience
- Fluency with c/c++ and Java.
- Fluency with object-oriented design and development.
- Familiarity with computer-telephony interface a plus.
Senior Software Engineer (4)
- Bachelor's degree or higher in Computer Science or
related subject;
- Proficiency in English (written);
- Strong software design and implementation skill;
- 5+ years of programming experience
- Extensive programming experience with c/c++ and Java.
- Familiarity with object-oriented design and development.
- Familiarity with computer-telephony interface a plus.
Software Engineer (4)
- Bachelor's degree or higher in Computer Science or
related subject;
- Proficiency in English (written);
- Strong programming skill;
- 3+ years of programming experience
- Fluency with c/c++ and Java.
- Familiarity with computer-telephony interface a plus.
請(qǐng)將簡(jiǎn)歷寄至以上地址,注明申請(qǐng)職位。
E-mail: vxihr@vxichina.com
地址:上海浦東福山路455號(hào) 維音數(shù)碼(上海)有限公司人事部 200122
電話:021-68417811
傳真: 021-68417822
|